Copy of the draft Citizen’s/Client’s Charter communicated vide Directorate letter no 3-10/2005-PG (Vo-II) dated 15th March, 2011 is reproduced below. Department has called for views/comments from the the stakeholders including customers and staff organizations as well as the members of the Working Group on Citizen’s Charter (WGCC) to be submitted within three weeks, i.e., up to 06.04.2011 so as to identify and incorporate the necessary changes.Citizen’s Charter of Department of Posts (DOP) Ministry of Communications & IT (GOVERNMENT OF...